Files
crm.clientright.ru/languages/de_de/HelpDesk.php
Fedor ac7467f0b4 Major CRM updates: AI Assistant, Court Status API, S3 integration improvements, and extensive file storage system
- Added comprehensive AI Assistant system (aiassist/ directory):
  * Vector search and embedding capabilities
  * Typebot proxy integration
  * Elastic search functionality
  * Message classification and chat history
  * MCP proxy for external integrations

- Implemented Court Status API (GetCourtStatus.php):
  * Real-time court document status checking
  * Integration with external court systems
  * Comprehensive error handling and logging

- Enhanced S3 integration:
  * Improved file backup system with metadata
  * Batch processing capabilities
  * Enhanced error logging and recovery
  * Copy operations with URL fixing

- Added Telegram contact creation API
- Improved error logging across all modules
- Enhanced callback system for AI responses
- Extensive backup file storage with timestamps
- Updated documentation and README files

- File storage improvements:
  * Thousands of backup files with proper metadata
  * Fix operations for broken file references
  * Project-specific backup and recovery systems
  * Comprehensive file integrity checking

Total: 26,461+ files added/modified including AWS SDK, vendor dependencies, and extensive backup system.
2025-10-16 11:17:21 +03:00

94 lines
5.3 KiB
PHP

<?php
/*+**********************************************************************************
* The contents of this file are subject to the vtiger CRM Public License Version 1.0
* ("License"); You may not use this file except in compliance with the License
* The Original Code is: vtiger CRM Open Source
* The Initial Developer of the Original Code is vtiger.
* Portions created by vtiger are Copyright (C) vtiger.
* All Rights Reserved.
************************************************************************************/
$languageStrings = array(
'HelpDesk' => 'Tickets' ,
'SINGLE_HelpDesk' => 'Ticket' ,
'LBL_ADD_RECORD' => 'Add Ticket' ,
'LBL_RECORDS_LIST' => 'Ticket List' ,
'LBL_TICKET_INFORMATION' => 'Ticket' ,
'LBL_TICKET_RESOLUTION' => 'Lösung' ,
'Ticket No' => 'interne Ticket Nr.' ,
'Severity' => 'Gewichtung' ,
'Update History' => 'Verlauf aktualisieren' ,
'Hours' => 'Stunden' ,
'Days' => 'Tage' ,
'Title' => 'Titel' ,
'Solution' => 'Lösung' ,
'From Portal' => 'Von Kundenportal' ,
'Big Problem' => 'grosses Problem' ,
'Small Problem' => 'kleines Problem' ,
'Other Problem' => 'anderes Problem' ,
'Normal' => 'normal' ,
'High' => 'hoch' ,
'Urgent' => 'dringend' ,
'Minor' => 'gering' ,
'Major' => 'bedeutend' ,
'Feature' => 'Eigenschaft' ,
'Critical' => 'kritisch' ,
'Open' => 'offen' ,
'Wait For Response' => 'warte auf Zuarbeit' ,
'Closed' => 'geschlossen' ,
'LBL_STATUS' => 'Status' ,
'LBL_SEVERITY' => 'Gewichtung' ,
'LBL_CONVERT_FAQ' => 'Convert to FAQ' ,
'LBL_RELATED_TO' => 'bezogen auf' ,
'Related To' => 'Bezogen auf' ,
//added to support i18n in ticket mails
'Hi' => 'Hallo',
'Dear' => 'Hallo',
'LBL_PORTAL_BODY_MAILINFO' => 'Ein Ticket wurde',
'LBL_DETAIL' => 'Hier sind die Details dazu :',
'LBL_REGARDS' => 'Danke',
'LBL_TEAM' => 'HelpDesk Team',
'LBL_TICKET_DETAILS' => 'Ticket Details',
'LBL_SUBJECT' => 'Betreff : ',
'created' => 'erzeugt.',
'replied' => 'beantwortet.',
'reply' => 'Es gibt eine Antwort zu Ihrem Anliegen ',
'customer_portal' => ' im Kundenportal des CRM Systems.',
'link' => ' Loggen Sie sich in das Kundenportal ein und nutzen Sie den folgenden Link, um die Nachricht zu sehen:',
'Thanks' => 'Danke',
'Support_team' => 'Support Team',
'The comments are' => 'Die Kommentare sind',
'Ticket Title' => 'Ticket Titel',
'Re' => 'Re :',
//this label for customerportal.
'LBL_STATUS_CLOSED' => 'Closed',//Do not convert this label. This is used to check the status. If the status 'Closed' is changed in vtigerCRM server side then you have to change in customerportal language file also.
'LBL_STATUS_UPDATE' => 'Neuer Ticket Status: ',
'LBL_COULDNOT_CLOSED' => 'Der nachfolgende Ticket Status konnte nicht gesetzt werden:',
'LBL_CUSTOMER_COMMENTS' => 'Der Kunde hat die folgenden zusätzlichen Infomationen zu dem Ticket hinzugefügt:',
'LBL_RESPOND' => 'Bitte kümmern Sie sich darum.',
'LBL_REGARDS' => 'Mit freundlichen Grüßen,',
'LBL_SUPPORT_ADMIN' => 'Support Administrator',
'LBL_RESPONDTO_TICKETID' => 'Antwort zum Ticket Nr.',
'LBL_RESPONSE_TO_TICKET_NUMBER' => 'Reactie op Ticketnummer',
'LBL_CUSTOMER_PORTAL' => ' im Kundenportal - Dringend!',
'LBL_LOGIN_DETAILS' => 'Hier sind Ihre Login Daten für das Kundenportal: ',
'LBL_MAIL_COULDNOT_SENT' => 'Die E-Mail konnte nicht gesendet werden.',
'LBL_USERNAME' => 'Benutzername: ',
'LBL_PASSWORD' => 'Passwort: ',
'LBL_SUBJECT_PORTAL_LOGIN_DETAILS' => 'Ihnen wurde der Zugang zum Kundenportal freigeschaltet',
'LBL_GIVE_MAILID' => 'Bitte die E-Mail Adresse angeben',
'LBL_CHECK_MAILID' => 'Bitte korrigieren Sie Ihre E-Mail Adresse',
'LBL_LOGIN_REVOKED' => 'Sie haben keine Zugangsberechtigung mehr. Bitte kontaktieren Sie den Administrator.',
'LBL_MAIL_SENT' => 'Eine E-Mail mit den Zugangsdaten wurde zu Ihnen gesendet.',
'LBL_ALTBODY' => 'Das ist die Nachricht für Clients ohne HTML',
'HelpDesk ID' => 'Ticket ID',
'Ticket ID' => 'Ticketnummer',
'LBL_TICKET_NUMBER' => 'Ticket Nummer',
'Contact Name' => 'Kontakt Name',
'LBL_ADD_DOCUMENT' => 'Dokument Hinzufügen',
'LBL_OPEN_TICKETS' => 'Offene Tickets',
'LBL_CREATE_TICKET' => 'Ticket Erstellen',
);