Files
crm.clientright.ru/languages/fr_fr/HelpDesk.php
Fedor ac7467f0b4 Major CRM updates: AI Assistant, Court Status API, S3 integration improvements, and extensive file storage system
- Added comprehensive AI Assistant system (aiassist/ directory):
  * Vector search and embedding capabilities
  * Typebot proxy integration
  * Elastic search functionality
  * Message classification and chat history
  * MCP proxy for external integrations

- Implemented Court Status API (GetCourtStatus.php):
  * Real-time court document status checking
  * Integration with external court systems
  * Comprehensive error handling and logging

- Enhanced S3 integration:
  * Improved file backup system with metadata
  * Batch processing capabilities
  * Enhanced error logging and recovery
  * Copy operations with URL fixing

- Added Telegram contact creation API
- Improved error logging across all modules
- Enhanced callback system for AI responses
- Extensive backup file storage with timestamps
- Updated documentation and README files

- File storage improvements:
  * Thousands of backup files with proper metadata
  * Fix operations for broken file references
  * Project-specific backup and recovery systems
  * Comprehensive file integrity checking

Total: 26,461+ files added/modified including AWS SDK, vendor dependencies, and extensive backup system.
2025-10-16 11:17:21 +03:00

93 lines
5.3 KiB
PHP

<?php
/*+**********************************************************************************
* The contents of this file are subject to the vtiger CRM Public License Version 1.0
* ("License"); You may not use this file except in compliance with the License
* The Original Code is: vtiger CRM Open Source
* The Initial Developer of the Original Code is vtiger.
* Portions created by vtiger are Copyright (C) vtiger.
* All Rights Reserved.
************************************************************************************/
$languageStrings = array(
'HelpDesk' => 'Tickets' ,
'SINGLE_HelpDesk' => 'Ticket' ,
'LBL_ADD_RECORD' => 'Ajouter un Ticket' ,
'LBL_RECORDS_LIST' => 'Liste des Tickets' ,
'LBL_TICKET_INFORMATION' => 'Détail du Ticket' ,
'LBL_TICKET_RESOLUTION' => 'Détail de la Solution' ,
'Ticket No' => 'Ticket N°' ,
'Severity' => 'Engagement' ,
'Update History' => 'Mise à jour historique' ,
'Hours' => 'Heures' ,
'Days' => 'Jours' ,
'Title' => 'Titre' ,
'Solution' => 'Solution' ,
'From Portal' => 'Depuis le portail' ,
'Big Problem' => 'Gros problème' ,
'Small Problem' => 'Petit problème' ,
'Other Problem' => 'Autre problème' ,
'Normal' => 'Normale' ,
'High' => 'Haute' ,
'Urgent' => 'Urgente' ,
'Minor' => 'Mineur' ,
'Major' => 'Majeur' ,
'Feature' => 'Fonctionnel' ,
'Critical' => 'Critique' ,
'Open' => 'Ouvert' ,
'Wait For Response' => 'Attente réponse' ,
'Closed' => 'Fermé' ,
'LBL_STATUS' => 'Statut' ,
'LBL_SEVERITY' => 'Engagement' ,
'LBL_CONVERT_FAQ' => 'Convert to FAQ' ,
'LBL_RELATED_TO' => 'Relatif à' ,
'Related To' => 'Relatif à la' ,
//added to support i18n in ticket mails
'Hi' => 'Bonjour',
'Dear' => 'Cher',
'LBL_PORTAL_BODY_MAILINFO' => 'Le ticket est',
'LBL_DETAIL' => 'le détail est :',
'LBL_REGARDS' => 'Cordialement',
'LBL_TEAM' => 'L\'équipe support',
'LBL_TICKET_DETAILS' => 'Détail',
'created' => 'Créé',
'replied' => 'Répondu',
'reply' => 'Il y a une réponse à',
'customer_portal' => 'sur le "Portail de service".',
'link' => 'Vous pouvez utiliser le lien suivant pour lire la réponse :',
'Thanks' => 'Cordialement,',
'Support_team' => 'L\'équipe support',
//This label for customerportal.
'LBL_STATUS_CLOSED' => 'Closed',//Do not convert this label. This is used to check the status. If the status 'Closed' is changed in vtigerCRM server side then you have to change in customerportal language file also.
'LBL_STATUS_UPDATE' => 'Le statut du ticket a été changé pour ',
'LBL_COULDNOT_CLOSED' => 'Le ticket ne peut ',
'LBL_CUSTOMER_COMMENTS' => 'Le client a fourni les informations complémentaires suivantes :',
'LBL_RESPOND' => 'Merci de répondre à ce ticket.',
'LBL_SUPPORT_ADMIN' => 'Administrateur support',
'LBL_RESPONDTO_TICKETID' => 'Réponse pour le ticket n°',
'LBL_RESPONSE_TO_TICKET_NUMBER' => 'Réponse au billet le numéro',
'LBL_CUSTOMER_PORTAL' => 'in Customer Portal - URGENT',
'LBL_LOGIN_DETAILS' => 'Voici vos codes d\'accès au portail client',
'LBL_MAIL_COULDNOT_SENT' => 'Le mail ne peut être envoyé',
'LBL_USERNAME' => 'Nom utilisateur :',
'LBL_PASSWORD' => 'Mot de passe :',
'LBL_SUBJECT_PORTAL_LOGIN_DETAILS' => 'Informations concernant votre compte.',
'LBL_GIVE_MAILID' => 'Merci de renseigner votre adresse mail',
'LBL_CHECK_MAILID' => 'Merci de vérifier votre adresse email',
'LBL_LOGIN_REVOKED' => 'Votre login a été désactivé. Contactez le support',
'LBL_MAIL_SENT' => 'Un email a été envoyé à votre adresse email avec votre nom d\'utilisateur et votre mot de passe',
'LBL_ALTBODY' => 'Ceci est le corps du mail texte pour les clients mails non-HTML',
'HelpDesk ID' => 'Ticket ID',
'Ticket ID' => 'Ref ticket',
'LBL_TICKET_NUMBER' => 'Nombre de billets',
'Contact Name' => 'Nom Du Contact',
'LBL_SUBJECT' => 'Sujet : ',
'The comments are' => 'Les commentaires sont',
'Ticket Title' => 'Titre De Ticket',
'Re' => 'Re :',
'LBL_ADD_DOCUMENT' => 'Ajouter Un Document',
'LBL_OPEN_TICKETS' => 'Les Tickets Ouverts',
'LBL_CREATE_TICKET' => 'Créer Un Ticket',
);